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Organic
What is organic?
Organic products are made without fertilizers, pesticides, antibiotics, genetically modified organisms, additives, growth hormones, sewage sludge, or irradiation. Manufacturers of these products can only make organic claims in advertising and marketing materials, if the product(s) have obtained an organic certification.
Is the fabric Funkoos uses “certified” organic cotton?
Yes, all of our products are produced from 100% organic cotton as certified by Global Organic Textile Standards (GOTS).
Does organic fabric require special washing?
No, you may wash the clothing normally as you would any other piece of clothing that does not require dry cleaning. We recommend you use cold or warm water, a mild detergent so as not to irritate your little one’s skin, and dry on a medium heat so as not to cause any undue shrinkage.
Sizing
How do I know what my child’s clothing size is?
The best way is to consult our children’s sizing chart next to the product picture. Funkoos clothing tends to run true to size and neither too big nor too small
But what if I don’t know the child’s weight or height?
Then the best way to buy is by age. This can also be found on our sizing chart. (link to chart page)
Will Funkoos clothing shrink?
There may be a small amount of shrinkage, but we recommend that you do not dry the clothing on high heat; Medium to low heat will allow your clothing to remain true to its size for the first few times it is put through a wash & dry cycle.
Shipping / Returns / Exchanges
What is your return policy? ?
If you’re not happy, we’re not happy. If for some reason you are unsatisfied, we’ll change a color or size, refund your purchase, or change to a preferred style. We will even pay for return shipping. Simply call us at 1888-600-2066 or email us at customerservice@funkoos.com and we will send you a return pre-paid label. Repack the merchandise in its original packaging and drop it at any USPS location nationwide. Defective, unworn, or unwashed merchandise can be returned via mailed within 45 days of your original purchase. For further detail on returns or exchanges, click here (links to shipping section)
Where do you deliver?
We deliver to anywhere in the United States and Canada, including Puerto Rico and the U.S. Virgin Islands.
Where can I find my shipping information?
An order confirmation will be sent to the email address, including the specific carrier information and tracking number if applicable.
How does Funkoos ship their products?
We use the U.S. Postal Service (USPS)
Do you ship overseas?
Only over the Pacific Ocean to Hawaii and over the Atlantic Ocean to Puerto Rico and the U.S. Virgin Islands. Other than that, no.
Privacy Policy
Does Funkoos protect my privacy?
Funkoos.com shall take appropriate managerial and technical measures to protect your personal data collected by us, which can only be accessed by official employees or consultants of Funkoos.com that need to have access to this data in order to be able to fulfill their given duties in processing transactions or data analysis.
What does Funkoos do with data that is collected?
In addition to retaining some limited and/or identifiable shopping cart information, the data we collect will be used to better understand how Funkoos customers use our products and how to improve future products.
Will you share any customer information with 3rd parties?
We may share some of your information with others unless we are explicitly authorized not to do so, except in the limited circumstances described in our Privacy Policy, such as when we’re required to do so by law. However, we will never share any personally identifying information, such as your name or address, without your explicit permission.
Does Funkoos use cookies?
Yes. Like many websites, Funkoos uses cookies in order to make your user experience easier and to assist current and future advertisers in providing ads that are the most relevant to you. In a nutshell, cookies record users’ preferences and let us know what they like and dislike. On a user level, Funkoos works with or without cookies, but users who choose to disable them may lose some ease of use or functionality.
More Questions?
What if I still have more questions?
If you still have questions or concerns about anything, please call us directly at 888-600-2066 or email us at customerservice@funkoos.com.
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