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FAQ

Below are some of the common FAQ’s. If you have additional questions, please email us at customerservice@funkoos.com


1. Is the fabric Funkoos uses “certified” organic cotton?
Yes, all of our products are produced from 100% organic cotton as certified by Global Organic Textile Standards (GOTS).

2. Does organic fabric require special washing?
No, you may wash the clothing normally as you would any other piece of clothing that does not require dry cleaning. We recommend you use cold or warm water, a mild detergent so as not to irritate your little one’s skin, and dry on a medium heat so as not to cause any undue shrinkage.

3. How do I know what my child’s clothing size is?
The best way is to consult our children’s sizing chart next to the product picture. Funkoos clothing tends to run true to size and neither too big nor too small

4. But what if I don’t know the child’s weight or height?
Then the best way to buy is by age. This can also be found on our sizing chart.

5. Will Funkoos clothing shrink?
There may be a small amount of shrinkage, but we recommend that you do not dry the clothing on high heat; Medium to low heat will allow your clothing to remain true to its size for the first few times it is put through a wash & dry cycle.


6.What is your return policy?
If you’re not happy, we’re not happy. If for some reason you are unsatisfied, we’ll change a color or size, refund your purchase, or change to a preferred style.  Defective, unworn, or unwashed merchandise can be returned via mailed within 45 days of your original purchase.

7. Where do you deliver?
We deliver to anywhere in the United States including Puerto Rico and the U.S. Virgin Islands.

8. Where can I find my shipping information?
An order confirmation will be sent to the email address, including the specific carrier information and tracking number if applicable. You can also check the status by logging into your account.


9. How does Funkoos ship their products?
We use multiple shipping options like, UPS, USPS and Fed Ex.